If cancelled later than 24 hours before a pick-up time, full fare shown on the price chart will be charged (in case of Business Class Van to/from Haneda airport, cancellation deadline is 12 hours before a pick-up time, not including Priority Reservation)

In the case of Business Hourly service, even if you cancel it after free cancellation period, you will be charged only the minimum two hours fare.

In the case of non-airport transfer, even if you cancel it after free cancellation period, you will be charged only the minimum fare.

In case your reservation’s total amount exceeds 200,000 JPY, we will send you a special agreement with a special cancelation policy.